Win Their Loyalty: Ensure Your Customers Feel Special - Forbes: "I’m lucky to have Scott Carson, a master sales professional, on my own team at Kauffman FastTrac. Scott says, “Finding the best ways to address your prospective customers’ unmet needs can lead to winning new business. Listening intently and with empathy will prompt the customer to reciprocate with an open mind. When you find practical, workable solutions, you will be well on your way to gaining customers’ trust and long-term business.”"
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